Thames Water and three other top UK water companies announced business plans on Monday aimed at reducing leakages and improving service while controlling prices after their performance was questioned during the country’s hottest summer in decades.
The utilities have faced a series of fines and a summer marked by supply shortages and hosepipe bans.
Environment Minister Michael Gove in July also urged them to do much more to tackle leakage which rose 2 percent to 3.183 billion litres per day in 2017-18.
Thames, which serves 15 million customers across southern England, said it would invest 11.7 billion pounds ($15.1 billion) in upgrades by 2025, including 2.1 billion pounds to “boost resilience and reduce leakage”.
It aims to cut leakage by 15 percent and reduce pollution incidents by 18 percent.
The company received a record high fine of 20 million pounds last year for pumping sewage into the River Thames. -Reuters