Aaj English TV

Friday, April 19, 2024  
09 Shawwal 1445  

Amazon to allow Prime users to unsubscribe in two clicks after EU complaints

The company will now allow users to unsubscribe from Amazon Prime
The logo of streaming service Amazon Prime Video is seen in this illustration picture taken March 5, 2021. REUTERS
The logo of streaming service Amazon Prime Video is seen in this illustration picture taken March 5, 2021. REUTERS

BRUSSELS: US online retail giant Amazon has made it easier for users to cancel their subscriptions to its fast shipping club Prime with just two clicks, following complaints from consumer groups, the European Commission said on Friday.

European Consumer Organisation (BEUC), the Norwegian Consumer Council and the Transatlantic Consumer Dialogue took their grievances to the EU executive in April last year.

They said users had to go through numerous hurdles such as complicated navigation menus, skewed wording and confusing choices, to unsubscribe from Amazon Prime.

The company will now allow users to unsubscribe from Amazon Prime with two clicks via a prominent and clear ‘cancel button’, the Commission said.

For the latest news, follow us on Twitter @Aaj_Urdu. We are also on Facebook, Instagram and YouTube.

European Union

Amazon

Prime

Comments are closed on this story.

Comments

Taboola

Taboola ads will show in this div